Start with your destination
Include your city and ZIP or postal code in your inquiry so we can discuss delivery options for your location. You don’t need to share your full address at this stage.
Customer care
Shipping & delivery
Planning for a special date? Let’s talk through delivery before you order.
Confirm timing and cost
Before placing an order, ask the studio to confirm availability, shipping charges, processing time, and estimated arrival. If your piece is for an event, include the date in your message.
Local pickup questions
We’re based in Aurora, Illinois. If you prefer local pickup, ask the studio whether it can be arranged before making plans to visit.
Already placed an order?
Contact us with your order reference and delivery question so we can help.